FAQ
COMMERCIAL & RESIDENTIAL
All you need to know when searching for heating and cooling solutions.
How often do i need to service my heat pump?
Servicing your heat pump ensures that it stays running efficiently, which will help to keep your energy bills down and keep your home comfortable. Having your heat pump serviced every 3 months is recommended to maintain your unit.
How soon can you come out?
Depending on the need of your inquiry, whether its a broken down unit, maintenance or install. We try our best to get to you as soon as possible. Typically within a few days to a week of your call is our goal, however it is not a guarantee. Heat pump installs may be planned within a few weeks of inquiry as they require a bit more planning and collaborating with other technicians such a an electrician.
How long does a heat pump installation take ?
The team at concept refrigeration strive to install your heat pump within one day. However depending on the size of the unit, how many heads and what your home is like it can sometimes take a bit longer. We pride ourselves on our attention to detail and ensuring that everything is running smoothly before closing the job.
How often should i change my filters?
For most homes, air filters should be changed every 1-3 months. However, the exact timing depends on your house hold and system. You may need to change them more frequently if you:
Have pets
Have allergies or asthma
Have a larger house hold
Run your heat pump or HVAC system year round.
Live in a dusty area or your doing renovations.
Can a heat pump improve indoor air quality.
Yes- a heat pump can help improve indoor air quality, especially when combined with proper filtration and regular maintenance.
Heat pumps continuously circulate and filter the air in your home. This helps reduce common airborne particles such as dust, pollen, pet dander and other allergens. Many systems can also be paired with high-efficiency filters, air purifiers, humidifiers, or dehumidifiers to further improve the air you breathe.
Find more information below
Still have a question about heat pumps ?
Choosing the right heat pump or HVAC system is an important decision, and every home / business is different. Whether you're exploring options, curious about rebates, or ready for an installation quote, Concept refrigeration is here to help.
We proudly serve homeowners and local businesses from Parksville to cobble hill. Providing professional heat pump installation, repairs and maintenance.
Contact us today to get our expert advice tailored to your heating and cooling needs!
